Boxes o Donuts 02.jpg
 

ORDER AHEAD

 
 

PLEASE READ THOROUGHLY BEFORE PLACING AN ORDER

Online orders are for the Kittery location only at this time.

 
 

Times & Cutoffs:

  • Orders can be placed up to 2 weeks in advance (within the same menu month), and up to 24 hours before your order pick-up slot.

  • We can’t accommodate same-day orders online. If your order is accepted within 24 hours of the pickup time, this is because of a Toast software glitch. The order is not considered valid as we will not be able to see it or fulfill it. Toast is working on a solution.

  • If you don’t see a day or time slot in the drop-down, the preorder window has passed, or the slots have been filled.

Gift Cards & Discounts:

  • Our system can’t accept gift cards for online advance orders. You can use gift cards for in-shop purchases at either location.

  • Use the promo code DOZEN for 10% off 12 donuts or more.

Order Pickup:

Online order pickup instructions will be included in your order confirmation.

Our policies are still the same:

  • You must pick up your donuts during or after your selected pickup time.

  • We can’t accommodate those who show up early or on the wrong day.

  • No-shows cannot be refunded, credited, or honored a different day, so please be sure to double-check your pickup day and time.

  • Cancellations can be accommodated up to 24 hours in advance of the pick-up time for a refund (minus 5% for credit card and processing fees). Cancellations within 24 hours of pickup cannot be refunded.

**Please be sure your order is 100% complete and correct before submitting. We are not able to adjust your order once it is sent.

 
 
 

Did you get all that? Great! Let’s go—by placing an online order, you are agreeing to these guidelines.

 
Cart (0)